Shipping Policy

Shipping Information

At Aarasa, we are committed to delivering your premium carob powder safely and promptly to your doorstep across India.

Shipping Charges

• Orders below ₹499: Flat shipping charge of ₹50
• Orders ₹499 and above: FREE shipping across India
• Family Pack (3 x 200g): Always FREE shipping

Processing Time

All orders are processed within 24 hours of receiving payment confirmation (excluding Sundays and public holidays).

You will receive an order confirmation email with tracking details once your order has been dispatched.

Delivery Time

• Metro Cities: 3-4 business days
• Other Cities: 4-6 business days
• Remote Areas: 5-7 business days

Please note that delivery times are estimates and may vary due to unforeseen circumstances or courier delays.

Shipping Partners

We partner with reliable courier services to ensure safe and timely delivery of your orders. Our shipping partners include:

• Delhivery
• Blue Dart
• DTDC
• India Post

Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order using this tracking number on the courier partner's website.

Packaging

All products are carefully packed in food-grade, sealed pouches to maintain freshness and quality. We use eco-friendly packaging materials wherever possible.

Delivery Issues

If you face any issues with delivery, please contact us immediately:

• Email: connect@aarasa.in
• Phone/WhatsApp: +91-8788988026

We will work with our courier partners to resolve any delivery issues promptly.

International Shipping

Currently, we only ship within India. We are working on expanding our shipping to international destinations. Please check back soon!

Address Changes

Please ensure your shipping address is correct before placing an order. Once an order is dispatched, we cannot change the delivery address. If you need to update your address, please contact us immediately at connect@aarasa.in