Privacy Policy

Last Updated: January 2025

Introduction

Aarasa Innovations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

When you place an order, we collect:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (processed securely through Razorpay)

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send promotional emails (with your consent)
  • Prevent fraudulent transactions
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment Processors: Razorpay for secure payment processing
  • Shipping Partners: Courier services to deliver your orders
  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Payment information is processed through Razorpay's secure payment gateway. We do not store your credit card or debit card information on our servers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at connect@aarasa.in

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: connect@aarasa.in
  • Phone/WhatsApp: +91-8788988026
  • Address: Aarasa Innovations, Plot 10, Lane 6/2, Survey No. 74/2, Sant Nagar, Lohegaon, Pune 411047, Maharashtra, India

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. If you have any concerns, please don't hesitate to reach out to us.